Official Privacy Policy

Privacy Policy manu888i – Your Personal Data Protection

At manu888i, your privacy is not just a legal obligation — it is our genuine commitment to every member. Learn how we collect, use, protect, and manage your personal data transparently and responsibly.

Updated: 1 January 2026 PDPA Compliant 256-bit SSL
🔐

Your data is protected with the highest level of encryption

Why Your Data Safe With Us

Manu888i invests in the latest security infrastructure to ensure every member's information is always protected.

256-bit SSL Encryption

All data transmitted between your device and manu888i servers is protected with bank-grade 256-bit SSL encryption. This means your login details, transactions, and personal data cannot be intercepted or read by unauthorized third parties.

Bank-Grade Security
Data Not Sold

Manu888i has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes. Your information is used solely to operate the platform's services and enhance your gaming experience.

Zero Data Selling
Full User Control

You have the right to access, correct, download, or delete your personal data at any time. Through your manu888i account settings, you can easily manage your privacy and communication preferences without needing to contact the support team.

User Controlled
Secure & Monitored Servers

Manu888i user data is stored in premium-grade data centres with 24/7 security monitoring. Our systems are equipped with multi-layered firewalls, real-time intrusion detection, and automatic data backups to ensure continuous protection.

24/7 Monitoring
Malaysia PDPA Compliance

Manu888i fully complies with the Personal Data Protection Act (PDPA) 2010 of Malaysia. We ensure that all our data collection and processing practices meet local legal requirements and applicable international standards.

PDPA 2010
Data Breach Notification

In the event of any security incident involving your personal data, manu888i will notify you within the stipulated timeframe in accordance with standard procedures. We believe in transparency and will not conceal any incident that affects our users.

Transparent Policy
We Protect You
This Privacy Policy reflects manu888i's commitment to protecting your personal data to the highest standards.
Important Note: This Privacy Policy explains how manu888i collects, uses, stores, and protects your personal information. By using our platform, you agree to the practices described in this policy. Please read it carefully.

1Introduction & Scope

Manu888i is committed to protecting the privacy of every user on our platform. This Privacy Policy applies to all services provided by manu888i, including the official website at manu888i.win, the mobile app for Android and iOS, and all relevant communication channels.

This policy describes the types of information we collect, the purposes for collecting it, who may receive your information, and the rights you hold regarding your personal data. We update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements.

This Privacy Policy is to be read together with Terms and Conditions manu888i. Any terms not defined herein carry the same meaning as stated in those Terms and Conditions.

2Information We Collect

Manu888i collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

Data Categories Example Information Primary Purpose
Identity Data Full name, date of birth, national ID number KYC verification & account registration
Contact Data Email address, phone number Account communications & notifications
Financial Data Bank account number, transaction records Deposit & withdrawal processing
Technical Data IP address, device type, web browser Platform security & improvements
Usage Data Game records, session duration, preferences Personalization & Responsible Gaming
Communication Data Live chat logs, support tickets Customer service improvements

We may also collect information from trusted third-party sources, such as identity verification providers and anti-fraud agencies, for compliance and security purposes. All data collection is carried out lawfully and transparently in accordance with the data minimisation principle — we only collect what is strictly necessary.

3How We Use Your Data

Personal data collected is used by manu888i for the following purposes:

  • Account Management: Creating and managing your account, verifying your identity through the KYC process, and securely processing all deposit and withdrawal transactions.
  • Service Delivery: Enabling you to access and enjoy all games and services on the manu888i platform, including Live Casino, Fish Shooting Games, bingo, and Sports Betting.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and other security threats that could harm you or our platform.
  • Service Communications: Sending important notifications relating to your account, transactions, security updates, and changes to our terms or policies.
  • Offers & Promotions: With your consent, we send you information about promotions, bonuses, and special offers relevant to your gaming activity.
  • Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and offering the necessary support through responsible gaming tools.
  • Platform Improvements: Analysing aggregated, anonymised usage data to improve the design, functionality, and user experience of the manu888i platform.
  • Legal Compliance: Fulfilling legal obligations, licensing regulations, and lawful requests from relevant authorities.

4Sharing Information with Third Parties

Manu888i does not sell or rent your personal data to any party. However, we may share information with the following parties under limited and controlled circumstances:

  • Payment Providers: FPX, Touch 'n Go eWallet, GrabPay, and authorised banking partners receive only the transaction data necessary to process your deposits and withdrawals.
  • Game Providers: Our game provider partners receive only the minimum data required to deliver a smooth and fair gaming experience.
  • Identity Verification Services: Trusted third-party KYC providers for identity verification and anti-fraud compliance purposes.
  • Legal Authority: Law enforcement agencies, regulatory bodies, or courts when we are required to do so under applicable law.
  • Technical Service Providers: Companies that provide technical infrastructure, cloud services, and analytics tools to help us operate the platform, subject to strict confidentiality agreements.
Data Protection Agreement: All third parties that receive your data from manu888i are bound by data processing agreements that require them to handle your information to the same or higher data protection standards as our own.

5Encryption & Security Measures

The security of your data is manu888i's highest priority. We implement multiple layers of technical and organisational protection to keep your personal data safe at all times:

  • Data Encryption in Transit: All communications between your device and manu888i servers are secured with TLS 1.3 protocol and 256-bit SSL encryption, ensuring no data can be intercepted in transit.
  • Data Encryption at Rest: Sensitive data stored in our databases is encrypted using AES-256 encryption algorithms, ensuring security even in the event of unauthorised server access.
  • Strict Access Controls: Only manu888i staff with specific authorisation may access users' personal data, and every access is logged for audit purposes.
  • Two-Factor Authentication (2FA): The manu888i platform supports 2FA for user accounts, adding an extra layer of security beyond passwords alone.
  • Continuous Security Monitoring: Threat detection and anomaly monitoring systems operate 24/7 to identify and respond to any security threats in real time.
  • Regular Penetration Testing: manu888i conducts regular security testing by independent security experts to identify and address any vulnerabilities before they can be exploited.

6Use of Cookies & Tracking Technologies

Manu888i uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the manu888i platform. We do not use third-party cookies for external advertising purposes.

7Your Rights as a User

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and international privacy principles, you have the following rights regarding your personal data:

Right of Access

You may request a copy of all personal data we hold about you at any time through your account settings.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction through your account or our support team.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal data retention obligations.

Right to Data Portability

You may request an export of your personal data in a machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for specific purposes such as direct marketing at any time.

Right to Restriction

In certain circumstances, you may request that the processing of your data be restricted while an issue is being resolved.

How to Submit a Request: To exercise any of the above rights, contact the manu888i support team via the in-platform 24/7 live chat. We will process your request within 30 business days of receipt.

8Data Retention & Deletion

Manu888i retains your personal data for as long as your account is active or as long as needed to provide services to you. Our data retention periods are as follows:

  • Active Account Data: Retained for the duration your account is active and continuously updated.
  • Financial Transaction Data: Retained for a minimum of 7 years in accordance with applicable anti-money laundering (AML) legal requirements in Malaysia.
  • KYC Data: Retained for a minimum of 5 years after account closure in accordance with licensing compliance requirements.
  • Communication Logs: Retained for 2 years for dispute resolution and service improvement purposes.
  • Technical & Log Data: Retained for 12 months for security and technical diagnostic purposes.

Once the relevant retention period has expired, your personal data will be securely deleted or anonymized so that it can no longer be personally linked to you. Deletion is carried out using secure methods that ensure the data cannot be recovered.

9Changes to This Privacy Policy

Manu888i reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, evolving legal requirements, or service improvements. When significant changes are made:

  • The latest version of the Privacy Policy will be published on this page with an updated revision date.
  • You will be notified via in-platform notifications or email for any material changes.
  • Your continued use of the manu888i platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how manu888i handles your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 directly within the manu888i platform or our mobile app — the fastest way to get a response.
  • Support Email: [email protected] — for inquiries that require more detailed written documentation.
  • Help Center: Visit page FAQ us for answers to frequently asked questions about privacy and account security.

The manu888i Data Protection Officer (DPO) will handle all privacy-related enquiries and complaints seriously and within a reasonable timeframe. We are committed to resolving your concerns transparently and efficiently.

Response Time: We aim to respond to all privacy-related enquiries within 5 business days. More complex requests may take up to 30 business days as required under PDPA regulations.
Privacy & Responsible Gaming: Your usage data is used in part to support the manu888i responsible gaming programme. Visit the Responsible Gaming us to learn more about the self-exclusion and responsible gaming tools we provide.
Safe & Trusted Platform

Your Data is Safe. Your Gaming is Fun.

Join over 500,000 manu888i members enjoying a safe, fair, and protected online gaming experience powered by the highest-grade security technology in Malaysia.

Bahasa Melayu